Privacy Policy for PrepGuru

Welcome to PrepGuru, developed by Diploma Prep Hub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at prepguru@gmail.com.

When you visit our website https://diplomaprephub.netlify.app/ ("Site") and use our mobile application PrepGuru ("App") and our services (including mock tests, AI feedback, and doubt solving), you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site or App (such as registering for an account, taking a mock test, or using our AI tools), or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Site/App, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Personal Information Provided by You: We collect names; email addresses; passwords; educational background (such as your diploma branch); and other similar information needed for user registration.
• Images and Photos: We collect profile pictures that you voluntarily upload to personalize your account. These images are used solely for displaying your user profile within the PrepGuru application.
• Performance and Usage Data: When you take mock tests or interact with our AI Doubt Solver, we collect data regarding your performance, the questions you ask, and the feedback generated. This allows us to provide personalized analytics and improve our AI models.
• Log and Usage Data: Log data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website/App and which we record in log files. This may include your IP address, device information, browser type, and settings.

2. How We Use Your Information

We use personal information collected via our Site/App for a variety of business purposes described below:

• To provide and manage your account: We use your information to allow you to create and log in to your user account on PrepGuru.
• To display your profile: Users' uploaded photos are displayed on their profile screen to identify them within the PrepGuru application.
• To generate AI-Powered Feedback: We process your test responses and queries to provide you with instant, personalized feedback and study recommendations.
• To improve our services: We analyze user behavior and test performance trends to improve the quality of our mock tests and the accuracy of our AI Doubt Solver.
• To communicate with you: We may use your information to send you updates, new feature announcements, and administrative information.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., hosting services like Netlify, or AI API providers).
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You can request that we correct any information you believe is inaccurate.
• Right to Erasure: You can request that we erase your personal data, under certain conditions.

To exercise these rights, please contact us at the email provided below.

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may email us at:

prepguru@gmail.com